How I Work

One entry point. Three paths forward. No guesswork.

Every engagement starts with Discovery Week. What happens next depends on what we find.

The starting point

Discovery Week

Every engagement starts here. No exceptions. Not because it's a sales mechanism; it's the opposite. It's how I make sure I actually understand what's broken before I start telling you how to fix it.

A lot of consultants come in with a framework and fit your problem into it. I come in with questions and build the answer from what I find. Discovery Week takes roughly five days of structured work — bounded, specific, and ends with something you can actually use.

Day 1

Pipeline & CRM audit

Deep dive into the CRM: stage definitions, data quality, pipeline hygiene, close-date discipline, and what the numbers actually say versus what people think they say.

Days 2–3

Stakeholder interviews

Structured conversations with the founder, sales team, and relevant marketing or CS contacts. Win/loss patterns, process gaps, founder dependency, team capability.

Day 3–4

ICP, positioning & messaging

Whether you're targeting the right buyers, how the business shows up in market, and where the message breaks down between what you say and what prospects hear.

Day 4–5

Tech stack & handoffs

What's in use versus what's actually being used. Where marketing and sales break down. What the reporting can and can't tell you. Where the tech is getting in the way.

End of week

Revenue roadmap

A written, prioritised document: what's broken, why, and in what order to fix it. Specific, actionable, and designed to be worked from — not filed and forgotten.

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After Discovery Week

Three paths. One right answer.

Based on what Discovery Week uncovers, one of these three will be the right fit. I'll tell you which one, and if none of them are right, I'll tell you that too.

Path 01

Project

Fixed-scope build

A defined piece of work with a clear start, end, and deliverable. Good for businesses that know what needs to be built and want it done properly, not endlessly.

  • Sales process design and documentation
  • ICP definition and buyer journey mapping
  • CRM setup and pipeline architecture
  • Hiring brief and onboarding framework
  • Messaging and positioning work

Typically 6–12 weeks · Fixed fee · Defined output

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Path 03

Advisory

Advisory engagement

For businesses that have the right people to execute, but want an experienced commercial brain in the room. Regular sessions, on-call input, and a sounding board who's done this before.

  • Monthly or bi-weekly strategy sessions
  • Deal coaching and pipeline review
  • Hiring decisions and interview support
  • Commercial input on fundraising narratives
  • Ad hoc availability for time-sensitive decisions

Flexible cadence · Lighter commitment · Best when the team can execute

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Working with me

What every engagement looks like.

I tell you what I actually think

If your pricing is wrong, I'll say so. If the problem is the founder, I'll say that too. Hired disagreement is part of what you're paying for.

I build for handover

Everything I create is designed to outlast my involvement. Process docs, playbooks, CRM structure: they exist so the business can run without me, not so I remain indispensable.

I don't disappear between sessions

If something time-sensitive comes up, you can reach me. Fractional doesn't mean available only on Thursdays. The commitment is real.

I work in small numbers

I only run a few engagements at any one time. That's intentional. Depth of involvement is only possible if I'm not spread across ten clients.

I say no to bad fits

If Discovery Week reveals that what you need isn't what I do, I'll tell you. Wasting your money on the wrong engagement isn't something I'm interested in.

Outcomes matter more than hours

I'm not billing by the hour or padding a statement of work. The engagement succeeds when the business changes. That's what I'm tracking.

The tools

Every tool earns its place.

HubSpot, Apollo, Clay, Attio, Close, Fireflies, Claude — the tools I use with clients and in my own practice. Not because they're fashionable, but because they produce better outcomes than the alternatives. The stack follows the motion, not the other way around.

As a HubSpot Solutions Partner and Apollo Partner, I implement both at a technical level — but the configuration always follows the commercial diagnosis, not the default setup.

Every engagement starts with Discovery Week.

It's the right starting point, for both of us. You get a clear diagnosis. I understand what I'm working with before committing to anything.

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